USAi.net, Inc. Terms of Service and Acceptable Use Policy
Customer use of USAi.net services constitutes full acceptance of this agreement.
The following constitutes the terms and conditions of the automatic billing agreement for Credit or Debit card payments, payments by check or cash. (All payment methods!) USAi.net will bill your credit card or debit card as listed on your account based on the subscription term selected on your application for internet access. Your credit or debit card will be charged from the date your account becomes active at the interval you have chosen until you request in writing via US Mail, fax or email, that automatic billing be discontinued. Invoices for payment by check are sent at least 2 weeks in advance of their due date and are payable in full on or before the due date. USAi.net bills your account based on the date of sign on. Cancellations are based on the term chosen. Annual accounts may be cancelled and pro-rated based on the regular pricing for 90 days. After 90 days the account is only cancelable at the end of the term. Cancellations must be made in writing at least 60 days in advance. Requests for cancellation are not retroactive. Lack of use of your account during the billing period does not release you from your payment obligation. USAi.net is still providing you service until you notify us in writing.
All Accounts will be charged a late fee of $5.00 for each period of 30 days the account is late until the account is again current, starting on the day your account is charged. Returned checks will be assessed a processing fee of $25.00 plus the late fee of $5.00 for each period of 30 days until the account is again current. Accounts later than 30 days are subject to interruption of services. You agree to pay all reasonable collection charges and costs, including attorney’s fees and expenses of collection, if payment is not honored. There is a $.50 charge per incident for credit card charges where the billing address does not match.
Annual accounts must be paid via check or direct deposit.
USAi.net is not responsible for problems with your dial up or email account which you do not report to us. It is impossible for us to troubleshoot your individual problem unless you call in or email us with the problem you are experiencing. (It’s ISP not ESP!) While you need to use your computer in order to access the internet, USAi.net is NOT a computer repair center. We will be glad to recommend a repair center to you. USAi.net is not responsible for your individual area phone line quality, though we will be happy to have them checked for you.
USAi.net does not tolerate SPAMMERS. The customer agrees that it is aware spamming is not acceptable and can cause denial of service for USAi.net until the spam is intercepted and shut down. If any account at USAi.net is caught spamming, THE CUSTOMER UNDERSTANDS AND AGREES THAT THEY WILL BE CHARGED A MINIMUM FEE of $300.00 PER INCIDENT plus any other fees or charges deemed appropriate by USAi.net. I, THE CUSTOMER, authorize USAi.net to make such charges if my account is discovered to be spamming through the USAi.net Internet systems.
All customers agree not to post or store information on USAi.net servers which might be considered illegal, including but not limited to, pictures, graphics, text, audio or video files, and illegal software.
The customer understands that USAi.net cannot be responsible for any electronically transferred content including computer ‘viruses’ and Trojan horse programs. USAi.net recommends strongly that customers employ their own virus protection programs and regularly maintain their computers to avoid loss of data and data corruption.
USAi.net may only be used for lawful purposes. USAi.net will cooperate fully with all court ordered requests for access to files stored on ISP servers. Unlawful use or misuse of the USAi.net system in any way is prohibited and will result in immediate termination without refund and will be charged any fees or penalties appropriate. All costs to USAi.net for any such actions will be the responsibility of the customer.
Customers should take steps to guard all secure information including account information such as names and passwords. The Customer is responsible for all use of their account and should request a change of passwords if customer suspects his account information may have been compromised in any way. Customers understand that EMAIL is NOT a secure form of communication and can be intercepted in any number of different ways. USAi.net recommends that Email NOT be used to send any form of secure or sensitive information.
LIMITED LIABILITY: These terms and conditions contained herein supersede all previous representations, understandings, or agreements and shall prevail in any dispute between USAi.net and Customer. Customer agrees that, should USAi.net be found liable in a court of law for any action related to the use of USAi.net service, USAi.net’s liability shall be limited to the unused balance of Customer’s monthly payment, pro-rated to reflect Customer’s current month.
Finally, USAi.net WILL NEVER ASK YOU TO SEND BANKING INFO OF ANY KIND VIA EMAIL! Any request to do so is SPAM and should be reported as such.